Customer Care

Questions about shipping?

Here's what you need to know about delivery methods, timeframes and further shipping information. 

Don't want to wait? We get it! Shop online and select Click & Collect to pick up your MECCA order in-store, usually within 2 hours^. 

Due to the high volume of orders we are receiving during this peak period it may take up to 4 days to dispatch your order.

Get Your Holiday Gifts in Time

Make sure your presents arrive for the big day! Place your online orders before the shipping cut-off and we'll do the rest.

NZ Post	Place orders prior to:
Metro & Regional	Friday 20 December 12pm NZDT
Remote/rural	Tuesday 17 December
Dangerous goods	Tuesday 17 December

^Click & Collect orders placed between the 21st and 26th December (inclusive) will have an extended turnaround time of up to 4 hours. Please note that sale items are ineligible for Click & Collect.