Help & Contact us

Can I select express shipping on my order?

The good news? We offer express shipping in New Zealand (for most areas). The even better news? It’s free on orders of $25 or more – just be sure to place your order by 2pm.

If your order is placed before the 2pm cut-off, it will be shipped express overnight with New Zealand Post. There are a few exceptions to note:

Rural (North Island): 1-2 day shipping timeline

Rural (South Island): 3-4 day shipping timeline

Please note that shipping timeframes are a guideline and may change. You may experience slightly longer delivery times during peak periods (sales, Beauty Loop or Holiday campaigns, public holidays and the day after public holidays). Online orders are processed and shipped from Auckland, New Zealand, and so we follow any New Zealand public holidays.